Terms and Conditions

Last updated: September 27, 2025

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions...

Definitions

  • Affiliate means an entity that controls, is controlled by or is under common control...
  • Country refers to: Sri Lanka
  • Company refers to Ceylon Digital Solutions (PRIVATE) LIMITED, No 622/31, Stage Two, Anuradhapura.
  • Device means any device that can access the Service...
  • Service refers to the Website.
  • Website refers to Tito Hub, accessible from https://titohub.com/
  • You means the individual accessing or using the Service...

Acknowledgment

These are the Terms and Conditions governing the use of this Service...

Your access to and use of the Service is conditioned on Your acceptance...

User Accounts

When You create an account with Us, You must provide information that is accurate and complete...

You are responsible for safeguarding your password and for all activities...

User Content

Our Service allows You to create, upload, or post content ("User Content"). You are responsible for its legality and appropriateness...

By posting User Content, You grant Us the right and license to use, modify, and distribute such content...

Purchases

If You wish to purchase any product or service, You may be asked to provide payment and billing information...

We reserve the right to refuse or cancel orders for reasons including availability, pricing errors, or suspected fraud...

Subscriptions

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring cycle...

You may cancel renewals via Your account settings or by contacting Us. A valid payment method is required...

Promotions

Any contests, sweepstakes, or other promotions may be governed by rules separate from these Terms. If You participate, please review applicable rules...

Links to Other Websites

Our Service may contain links to third-party web sites or services...

Termination

We may terminate or suspend Your access immediately, without prior notice, for any reason including breach of these Terms...

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company...

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" without warranty of any kind...

Governing Law

The laws of Sri Lanka shall govern these Terms...

Disputes Resolution

If You have any concern or dispute, You agree to try resolving it informally by contacting Us first...

Return and Refund Policy

If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns.

This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

  • Company: Refers to Ceylon Digital Solutions (PRIVATE) LIMITED, No 622/31, Stage Two, Anuradhapura.
  • Goods: Items offered for sale on the Service.
  • Orders: A request by You to purchase Goods from Us.
  • Service: Refers to the Website.
  • Website: https://titohub.com
  • You: The individual using the Service, or the company/legal entity represented.

Your Order Cancellation Rights

You may cancel Your Order within 7 days without providing a reason.

The deadline is 7 days from the date You received the Goods or when a third party appointed by You (not the carrier) took possession of the Goods.

To cancel, notify Us by:

Refunds will be processed within 14 days after receiving returned Goods. The same payment method will be used, without additional fees.

Conditions for Returns

To be eligible for a return, please ensure that:

  • The Goods were purchased in the last 7 days.
  • The Goods are in the original packaging.

The following Goods cannot be returned:

  • Custom or personalized Goods.
  • Goods that deteriorate quickly or have expired.
  • Unsealed Goods unsuitable for return due to hygiene reasons.
  • Goods inseparably mixed with other items after delivery.

We may refuse returns at our sole discretion if conditions are not met.

Only regular-priced Goods may be refunded. Sale items are non-refundable unless prohibited by law.

Returning Goods

You are responsible for the cost and risk of returning Goods to Us at:

No 622/31, Stage Two, Anuradhapura

We recommend using an insured, trackable mail service. Refunds cannot be issued without proof of receipt.

Gifts

If Goods were marked as a gift and shipped directly to You, a gift credit will be issued for the return value.

If not marked as a gift, or if the giver had the order shipped to themselves, the refund will be sent to the gift giver.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

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